Doing things differently

“Everyone should work together and communicate with each other and follow up with each person who interacts with the organisation.” Join the conversation respondent

To make a difference and to achieve our ambitions we need to work differently, particularly as the money we have available for local services is not sufficient to meet our challenges. We want to bring fundamental change to the way we work together across the borough. The seven big shifts we want to make are as follows:

How we will make a difference

opportunities for people to have their say and play their part, we are more likely to spend money where we need to. In addition, people want to be more involved in owning the solution to any challenges they face in their lives rather than relying on a service. If we work together, we can help more local people help themselves.
Case Study
Cheshire West and Chester is a cooperative council, committed to building an equal partnership with local people. The Council works in line with the values and principles of the International Co-operative Alliance, working with partners on challenges such as digital inclusion and making the voice of lived experience heard in decision-making.
Social Partnership
Democratic Engagement
Co-production
Enterprise and social economy
Maximising social value
Community leadership and a new role for Councillors
New models of meeting priority needs
Innovation
Learning
Walking the talk
We want to shift more focus towards prevention and tackling the root causes of the challenges people have in their lives.
The role of digital and artificial intelligence is changing the way we live our lives and will continue to do so. We want to embrace the opportunities to ensure that we use technology to make services more responsive, effective, secure, and accessible.
We will use the assets across the public estate to help deliver our goals.
Underpinning all the above will be a culture change and skills programme for our valued public service workforce. The design of our future workforce will be a key consideration, including our approach to recruitment and retention and giving our workforce the tools and skills that they will need.
We will develop effective and impactful partnerships based on trust, openness and clear communication, aligned to common goals which strengthen communities. We will use these stronger partnerships to promote ‘keep it local’ procurement and employment principles.
We will remain strong stewards of the public purse and continue to take action to ensure we are resilient for the long term.